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When can I place a pre-order?
This pre-order event will end on November 4, 24:00 Pacific Time. You can only make pre-order from now on and before the event end.
When do you start shipping?
The production time is approximately 50 day. We will ship your order as soon as all production work is completed. For this product, we estimate that the start of shipping will be in early January 2023.
Can I cancel after pre-ordering?
You can cancel the pre-order before November 4, 24:00 Pacific Time. After that, we reserve the right to reject your cancellation requests as we have scheduled production for your pre-order.
What is pre-order event?
Due to moterm's limited productivity, we can only make small quantities at a time. But it's hard to know in advance what products people will buy. So we often run into a dilemma that the color you like is sold out but there are other colors left, or the item you want to buy is out of stock but there are still plenty of other products in stock.
But the pre-order event solves this dilemma. It helps you no longer have to be on time to rush to buy your favorite color, and also help moterm to determine the production quantity and the percentage of each color. We will decide how many quantities to produce based on the pre-order data.
We usually reserve 10 days for people to make pre-order. The production for each product is expected to take approximately 50 days, which is caculated from the end of pre-order event. We will ship as soon as all production work is completed. Kindly hope you will be patient.
A tip for customers in UK, Norway, Switzerland and all EU countries:
We recommend that you place a separate order for each color you want to pre-order, because when the amount of a single order is less than 150 Euros and 135 GBP, Aliexpress will collect VAT from you in advance and pay it to your country's tax office instead, which will save you from having to deal with local customs and will not delay the delivery of your package.
However, if there is a strong desire to order more than two planners in one order, at this point, as the amount exceeds the required amount, Aliexpress will not collect the VAT for you in advance and you will need to wait until the package arrives and take the time to deal with the local customs in person to pay the VAT fee or any other fees they may charge.
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